FAQ

Shipping

Do you ship overseas? 

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are.We will ship within 72 hours in a hurry 

Returns

Can I return my product? 

We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

How long does it take for customer service to respond？

Our customer service will be at your service within 24 hours, please leave us a message 

General 

Can I sign up to your newsletter?

Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

Can I get my product personalized? 

Yes, we launched a design and customization service, you can tell us your ideas by email and we can design a personalized product just for you

How long does it take to see samples？ 

Samples available within 3-7 working days

Are these FAQs real?

Of course, this is to let customers better understand our products and policies, so that they can buy the products of their choice